Activate Your Benefit

Young woman riding a bicycle with the POGOH logo on the front. She is riding down a busy city street surrounded by shops and other cars driving down the road.

Whether you are a Pitt student, faculty, or staff member, you must create a POGOH account to access your POGOH benefit.

Faculty & Staff

University of Pittsburgh employees must use their Pitt login credentials and unique POGOH voucher code that was emailed to them in May 2022 (Subject: “POGOH at Pitt”) to create and/or activate their POGOH account. If you joined the University after May 2022, use your University email address to request a voucher code from POGOH at ridePOGOH@pitt.edu.

Account Activation Instructions 

  • Keep the voucher code near you as you register for your POGOH account at POGOH.com or the PBSC App.
  • Select “Annual Membership” during checkout.
  • Next, you will be prompted with a Terms and Conditions screen. If you agree to the Terms and Conditions, you will be asked to enter a payment method.
  • You must link a payment method in the event that your ride exceeds 30-minutes or if you wish to use an e-assist bike.
  • Enter your unique promo code during checkout.

Once you have activated your account with your unique voucher code, you’re ready to start riding! 

Already have a POGOH account? Log in to your account at POGOH.com or the PBSC App. First, verify that the email linked to your account is your University email. If it is not, change it to your University email address. Next, select "Annual Membership" and enter your unique promo code at checkout. Ensure you have attached a payment method to your account and that all of your demographic information is up-to-date. Once you've updated your profile, you're ready to ride!

Note: Healthy Ride voucher codes received earlier will not work on the new POGOH system. Please only use the promo code you received in May 2022.

Undergraduate & Graduate Students

Both undergraduate and graduate students must use their Pitt email address and unique POGOH promo code that was emailed to them in May 2022 (Subject: “POGOH at Pitt”) to create and/or activate their POGOH account. If you joined the University after May 2022, use your University email address to request a voucher code from POGOH at ridePOGOH@pitt.edu.

Account Activation Instructions 

  • Keep your unique promo code handy as you register for your POGOH account online.
  • Select “Annual Membership” during checkout.
  • Next, you will be prompted with a Terms and Conditions screen. If you agree to the Terms and Conditions, then you will be asked to enter a payment method.
  • You must link a payment method in the event that your ride exceeds 30-minutes or if you wish to rent an e-assist bike.
  • Enter your unique promo code during checkout.

Once you have activated your account with your unique voucher code, you’re ready to start riding! 

Already have a POGOH account? Log in to your account at pogoh.com or the PBSC App. First, verify that the email linked to your account is your University email. If it is not, change it to your University email address. Next, select "Annual Membership" and enter your unique promo code at checkout. Ensure you have attached a payment method to your account and that all of your demographic information is up-to-date. Once you've updated your profile, you're ready to ride!

Note: Healthy Ride voucher codes received earlier will not work on the new POGOH system. Please only use the promo code you received in May 2022.

Account Activation How-To

Coming soon!

Verifying Your POGOH Account

Sign in to the PBSC App on your smartphone to verify that you’ve successfully applied your promo code.

  • Click the Profile at the bottom right of your screen
  • Select "Edit Profile"
  • Your Annual Membership will be displayed on your account and whether or not it is active. If no membership appears, you have not successfully applied your promo code. If it says pending, you may be missing vital information on your account. Review your account and payment information to ensure all required fields are filled in.

Troubleshooting Your Account Activation 

Experiencing trouble with your POGOH account or rental? Contact POGOH customer service at (412) 595-9421 or hello@pogoh.com