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Ship2Pitt

Questions?  Email Ship2Pitt@pitt.edu.

 

The University of Pittsburgh’s Ship2Pitt Program is partnering with UPS to elevate the student Move-in experience. Ship2Pitt provides on-campus students with pre-paid UPS Ground shipping service. Each student will be able to create 5 pre-paid shipping labels, and deliveries will be conveniently routed through our warehouse for a security scan before they are sent directly to your residence hall room.

Read the instructions below before creating your labels.

 

Ship2Pitt Process

On July 5, 2023, each on-campus resident will be able to create shipping labels and process their UPS Ground Ship2Pitt packages. The link directs you to a custom shipping platform specifically for the Ship2Pitt Program. You must click “CONTINUE AS GUEST” to proceed.

Note: You will only be able to create your shipping labels from July 5, 2023, through July 29, 2023. If you choose to print your labels, you will only have 30 days to view and print your labels from the date you receive the email from UPS. You will ONLY have 45 days to use your Ship2Pitt labels otherwise they will expire.

We do encourage all parcels to be shipped no later than July 21, 2023, to streamline delivery to your room. Parcels shipped after July 29, 2023, will be delivered to your residence hall mail facility and will require pick up.

Each resident will be able to create 5 shipping labels to ship 5 packages. You will be required to fill out detailed shipping information and specify whether you want to have your packages picked up at your home or if you are going to take them to a UPS Store. Please see “Filling Out Your Shipping Information” for more details.

You will receive an email notification from UPS once your packages are delivered to our centralized location for a security scan, and you will receive an additional email notification once your packages are delivered to your residence hall room.

Preparing Your Packages

Ship2Pitt will allow each resident student to create 5 pre-paid shipping labels. Each student will be required to supply their own shipping materials. Please follow the Preparing Your Package guidelines.

To package your shipment properly, make sure the contents fill the entire box. If a box is not full it could be damaged in transit, and if a box is overfilled, this could cause the box to open, and contents could be lost. Make sure to tape your shipments securely using packing tape only, and make sure to keep a list of all items and an estimated value shipped in each box by the tracking number. UPS will not be responsible for reimbursement for packages that come apart during shipping due to improperly packaged or sealed boxes. We recommend using boxes from Home Depot, Lowes, Staples, U-HAUL, or ULINE and boxes are to be no bigger than 20x20x20. Your packed boxes are not to weigh more than 50 lbs. per box. Packing tape should be used to seal all seams vertically and horizontally.

Do not ship the following items:

  • Panther Card (Pitt ID)
  • Medication or other items needed immediately
  • Flammable items such as hair spray, perfume, hand sanitizer, or other items containing alcohol
  • Liquids (laundry detergent, soap, bottled water, etc.)
  • Glass, mirrors, computer monitors, televisions, micro-fridges 
  • Perishable food
  • Other restricted and prohibited items (refer to UPS Shipping Guidelines for a complete list)

Filling Out Your Shipping Information 

Ship From: Fill in your name, home address, city, state, postal code, phone number, and email address.

Ship To: This information will automatically default to our centralized delivery location.

Note: This is a temporary address used exclusively for Ship2Pitt. Future deliveries should be addressed directly to your residence hall address.

Shipment Information 

  • UPS Service – UPS Ground will be the default (this is the only available service through Ship2Pitt)
  • Label Delivery Method
    • If you choose View and Print, you will be able to view and print your labels to a desktop printer. Ensure your labels are securely attached using packing tape or a UPS Address Pouch.
    • If you choose UPS Direct to Mobile Email, a QR code will be sent to your email. Take your packages to the UPS Store, show them the code, and they will add the labels to your packages.
  • Packages – please include the weight for each package.
  • Your residence hall, room number, and bed space (e.g. Tower B, 1104-2).
  • Your PeopleSoft Number.
  • Number of packages you are shipping (maximum of 5).
  • Declared value for your shipment (up to $1,000 per box).

Once all information is verified, you can Process Shipment.

If you chose the View and Print option, print your label. You can “click here to schedule a pickup.”

If you chose UPS Direct to Mobile Email, please take your items to the UPS Store and show your QR code to have your packages labeled. Find your nearest UPS Store.

On-Campus Package Assistance 

If you move into your housing assignment and find unexpected packages addressed to someone else, please contact the Ship2Pitt team at Ship2Pitt@pitt.edu. They’ll coordinate pick up and get the packages to the right place.

Housing Questions 

If you have questions about University Housing, please contact Panther Central. 

 

Frequently Asked Questions

When should I ship my packages?

You can start shipping your packages as early as July 5, 2023. You will be able to generate your Ship2Pitt UPS labels from July 5, 2023, through July 29, 2023, and we encourage you to ship your packages by July 21, 2023. Packages shipped after July 29, 2023, will be delivered to our central facility for a security scan and will then be delivered to your residence hall mailroom. You will receive an email for further pick-up instructions. Please expect a 2-3 day delay in receiving packages that are shipped after July 29, 2023.

Will my packages be insured?

UPS’s liability is limited to $100.00 on packages with no declared value. Declared values up to $1,000 will be available for each package at no additional cost to you. You must enter a declared value, otherwise, your package will default to $100.00. If your package is lost or damaged during shipping, you must file a claim. Claims must be submitted within 30 days of the delivery date. Contact ship2pitt@pitt.edu to start the process. For additional information on how to avoid this, please visit Preventing Claims. Each claim will be reviewed by UPS on a case-by-case basis. 

How can I track my package?

Visit www.ups.com to track your package. Your tracking number will begin with 1Z97405W.

How will I know when my Ship2Pitt packages have been delivered to my residence hall room?

Items shipped using the provided instructions will be delivered to your room before Pitt Arrival. You will receive an email notification from UPS when your packages have been delivered to our centralized location. You will receive a second email from noreply@neopostwts.com and the subject line will read Ship2Pitt Delivery Notification when your package has been delivered to your residence hall room. 

Please allow 3-5 days for processing from our centralized location to your residence hall.

Will all Ship2Pitt packages be delivered to my residence hall room?

Yes, your Ship2Pitt packages will be conveniently delivered directly to your room. Any package shipped after July 29, 2023, will be delivered to your residence hall student mailroom.

Note: Only Ship2Pitt packages will be delivered directly to your residence hall room. All other packages will be sent directly to your residence hall mailroom for processing.

If I order a package directly from an online vendor, will it be delivered to my room?

No, these packages will be delivered directly to your residence hall mailroom. We know many people choose to order items direct from an online vendor (Walmart, Amazon, Target, etc.). Ensure you use your residence hall mailing address for these orders. Your orders will be delivered to your residence hall mailroom and you will receive an email notification once they have been processed and are ready for pickup.

Is this really a free service?

Yes, you will receive 5 shipping labels. Should you exceed the 5 labels, your University account will be charged the additional cost.

Am I required to ship my items to campus? 

No, you are not required to ship your items. However, we strongly encourage you to utilize the Ship2Pitt program to reduce your wait time during move-in. 

Can I utilize the Ship2Pitt program if I live in an off-campus apartment? 

Ship2Pitt is only available to students residing in on-campus University housing. 

What if I have additional Ship2Pitt questions?

You can contact Panther Central directly at (412-648-1100) or email Ship2Pitt@pitt.edu.